Shipping & Returns
Shipping
All Greene Sun Art products are made to order and carefully produced just for you.
Production times vary depending on the product. Once your order has been created, it will be carefully packaged and shipped to the address you provide during checkout.
When your order ships, you'll receive a confirmation email with tracking information (when available).
Returns & Exchanges
Because each item is made to order, returns and exchanges are generally not accepted for changes of mind, incorrect size selections, or ordering mistakes.
However, your satisfaction is important. If your order arrives damaged, defective, or you receive the wrong item, please contact Greene Sun Art within 14 days of delivery. Please include:
- Your order number
- A brief description of the problem
- Photos showing the damage or issue
We'll work with our production partner to resolve the problem as quickly as possible.
Order Changes
If you need to change or cancel an order, please contact us as soon as possible. Once production has begun, changes or cancellations may no longer be possible.
Questions?
If you have any questions before or after placing an order, please visit the Contact page. We're happy to help.